Talk to us
Contact us.
We're a small team in Bahraich — a tight crew at the K.B. Global Square store. There's no robot between you and an answer. Pick whatever channel suits you; we read everything within one business day, usually a lot sooner.
Contact methods
Mon–Fri 9–8, Sat 10–6 IST. We pick up ourselves.
Fastest for order questions. Replies within an hour during store hours.
For anything detailed — bulk orders, partnerships, press.
Mon–Fri 9 AM–8 PM, Sat 10 AM–6 PM, Sun closed
Closed Sundays & public holidays. IST throughout.
Send a message
Tell us what you need.
The more context, the better — order numbers, what you've already tried, what you're trying to do. We'll get back to you within one business day.
When we're around
Business hours.
Walk-ins welcome. If you'd like extra time to compare products, message ahead — we'll set things up for you.
| Day | Hours (IST) |
|---|---|
| Monday | 09:00 – 20:00 |
| Tuesday | 09:00 – 20:00 |
| Wednesday | 09:00 – 20:00 |
| Thursday | 09:00 – 20:00 |
| Friday | 09:00 – 20:00 |
| Saturday | 10:00 – 18:00 |
| Sunday | Closed |
Help yourself
Common questions.
Sometimes the fastest answer is the one you find yourself. Here's where to look first.
Where's my order, can I change my address, when will it arrive.
Track orderWhich product for my use, what's in the box, compatibility questions.
Browse the shop7-day returns, manufacturer warranties, damaged-on-arrival reports.
Read the policyWe don't outsource support. Every message is read by someone in the Bahraich store. If you'd rather talk to a person, call +91 88587 63010 during store hours — we'll pick up.