Privacy policy.

What we collect.

We collect the minimum needed to run the shop. Specifically:

• Account info: name, email address, and a hashed password when you create an account.
• Order info: shipping address, phone number (for delivery and courier updates), and the items you've bought.
• Payment info: we never see or store your full card number. Payments are processed by our payment partners (Razorpay, Stripe) under PCI-DSS compliance. We retain only the last four digits and a transaction reference for your records.
• Messages: anything you send us via the contact form, email, or WhatsApp — we keep these to provide support and to maintain a record of what was discussed.
• Usage data: anonymised analytics (pages viewed, device type, rough location at city level) to understand what's working on the site.

How we use it.

Your information is used to:

• Process and ship your orders, and handle returns and warranty claims.
• Reply to your messages and provide product support.
• Send you order confirmations, shipping updates, and transactional emails you need (password resets, etc.).
• Send the occasional newsletter — only if you've explicitly opted in, and only until you unsubscribe.
• Prevent fraud and abuse of the store — flagging suspicious orders, chargeback patterns, etc.
• Meet our legal obligations — issuing GST invoices, retaining transaction records, responding to lawful requests.

Sharing.

We don't sell your data. We don't share it with marketers. We share the minimum required with:

• Couriers (Blue Dart, Delhivery, India Post) — your name, address, phone, and the package contents for customs declarations.
• Payment processors (Razorpay, Stripe) — only what's needed to authorise and settle the transaction.
• Manufacturers — only when you file a warranty claim, and only the information they need to honour it.
• Authorities — where we are legally required to, in response to a valid court order or lawful request from a competent authority.

We use a small number of service providers (hosting, email delivery, analytics) who process data on our behalf under written agreements. They're bound to use your data only to provide the service we've hired them for.

Cookies.

We use cookies and similar storage for three things:

• Essential: keeping you signed in, holding your cart between visits. These can't be turned off without breaking the shop.
• Analytics: privacy-respecting analytics (no cross-site tracking, no personal identifiers) so we know which pages work.
• Preferences: remembering things like your currency or theme. Strictly first-party, never shared.

We do not use advertising cookies or retargeting pixels. Most browsers let you refuse or delete cookies; the shop will still work, you'll just have to sign in again and re-add items to your cart.

Your rights.

Under Indian data-protection law (the Digital Personal Data Protection Act, 2023) and the GDPR (for visitors in the EU/UK), you have the right to:

• Access — ask for a copy of the personal data we hold about you.
• Correct — fix anything that's wrong or out of date.
• Delete — ask us to erase your data (subject to legal record-keeping obligations, e.g., GST invoices).
• Withdraw consent — unsubscribe from the newsletter, opt out of non-essential cookies, withdraw consent for marketing at any time.
• Portability — receive your data in a structured, machine-readable format.
• Object — to processing for direct marketing or our legitimate interests.

To exercise any of these, write to contact@fusiongadgets.in. We'll respond within 30 days, often sooner. If you're not satisfied with our response, you have the right to lodge a complaint with the Data Protection Board of India or your local data-protection authority.

Data retention.

We hold your data for as long as we have a reason to:

• Account data — until you ask us to delete it, or 36 months after your last login, whichever comes first.
• Order records — 7 years, as required under Indian tax law (GST retention).
• Support messages — up to 24 months, so we can refer back if a related question comes up.
• Warranty claims — for the length of the warranty plus 12 months.
• Newsletter — until you unsubscribe. We honour unsubscribes immediately.

Children's privacy.

The shop is not directed at children under 18, and we don't knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, please write to contact@fusiongadgets.in and we'll delete it.

Changes to this policy.

We may update this policy from time to time. When we do, we'll revise the “last updated” date at the top of the page. For material changes — anything that affects how we use your data or your rights — we'll notify you by email and post a notice on the homepage at least 14 days before the change takes effect.

Continued use of the shop after a change takes effect means you accept the updated policy.

Contact.

Questions about this policy or your data? Write to us: